With more and more of the work we do migrating to cloud-based services, it can sometimes be difficult to troubleshoot when those services start misbehaving. For example, last week Apple users experienced issues accessing iCloud, App Store, and iTunes Store services (click here to read more). Whatever it is, when technology fails it triggers a flood of questions as we try to work the problem:
- Is it my device?
- Is it my Internet connection?
- Is it the app?
- Is it the service?
- Is it the Internet itself?
- Who is the techno-gremlin causing my issue?
In a world where knowledge is power both Google and Apple have created a resource that allows users to check the status of their cloud-based services. While these ‘dashboards’ do not provide solutions when problems arise, they at least provide some comfort with the knowledge that you are not alone on the island of failed technologies.
Google’s dashboard lists the status of 20 different apps, including whether each app is experiencing ‘No Issues,’ a ‘Service disruption,’ or a ‘Service outage.’
Apple Services, Stores, and iCloud dashboard lists the status of 45 different apps, from iTunes Store to Siri to iOS Device Activation. Scroll down to bottom of the page to view a detailed timeline of any outages, as well as a link to contact Apple Support if your issue isn’t being reported.